air arabia careers 2023-2024

Currently, our Freight client in Morningside, Durban, is seeking an Imports Controller (Sea and Road).
The main performance indicators, responsibilities, and anticipated outcomes

1. Administration

• Documents received; shipping instructions received.
• Keeping track of and responding to documents and requests from clients and head office.
• timely requests for original papers.
• Make sure all customer documents are delivered on time and prepare and complete each file for billing.
• ensuring that invoices for files are issued in accordance with rate profiles.
• Giving suppliers purchase orders.
• in order to aid in any logistical calculations for import shipments.
• Keep a record of all rate requests.
• Use a system for quoting and save all quotes online for quick access.
• Before mailing, get the department manager to approve the quotes.
• Set priorities for each request and multitask.
• any extra tasks that Management decides are necessary.

2. Customer Service / Reporting (Internal & External)

• Follow up on all client deliveries, consistently meet and surpass client expectations, and maintain electronic and telephone contact.
• To all Customers, daily status reports will be given.
• updating and effectively communicating with all clients (internal and external), and consistently offering exceptional service.
• Create and maintain connections with all clients.
• predicting monthly client needs.

3. Import Management

• cargo registration on Compu-Clearing.
• soliciting SOB details
• asking for the shipping line fees.
• confirming that every shipping line charge is accurate and approved for payment.
• coordinating with providers of third-party services.
• Cargo dues submission through ports online
• processing of GSP, EUR1, SADC, and Certificate Of Origins certificates.
• understanding of bulk and break-bulk shipments.
• Taking care of delivery and forwarding orders after landing.
• Releases from the Port Health & Plant Inspector.
• the delivery of pertinent paperwork to the shipping lines for publication and Navis updating.
• Understanding of the Prohibited and Restricted Goods section of the Import Control Act
• filing import permits with the appropriate departments
• to keep up with developments in the industry.